Welcome to ENERQI

ENERQI aims to improve public transport by using observations of customers regarding quality.

Between 2010 and 2013, ENERQI will implement an innovative quality monitoring system for public transport in at least 8 towns, cities and regions across Europe. Uniquely, ENERQI will involve voluntary observers to monitor the quality of bus, tram and metro lines. These volunteers are regular public transport users who have agreed to answer questionnaires on a regular basis about their experiences.

The results will be used to improve the quality of public transport in these 8 areas making it a more attractive alternative for the car!

ENERQI is co-funded by the Intelligent Energy Europe programme of the European Commission.

Improving public transport by daily quality observations of customers.


Here you will find the registration form and the Login for volunteers and it contains the data entry section.

Transport Operators

This restricted analysis area allows the transport operators to consult the database and view their actual performance.


Inside here you will find information for transport operators who would like to try the ENERQI methodology in their own city.

financed by
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